More +
Switch territory and language
Share feedback
Home » Career » Clerical Clerk

Career Opportunities

Clerical Clerk

Century Insurance Agency Limited – General Agent of NAGICO Insurances is currently seeking Clerical Clerk to provide administrative support and assistance.

Main responsibilities will include:

  • Maintains customer confidence and protects operations by keeping information confidential;
  • Provides historical reference by developing and utilizing filing and retrieval systems;
  • Manage and maintain executives’ schedules and appointments;
  • Arrange and co-ordinate meetings and events, preparing documents and presentations;
  • Record, transcribe and distribute minutes of meetings;
  • Prepare essential documentation, including memos, reports, and other forms of communication;
  • Monitor, screen, respond to and distribute incoming communications;
  • Answer and manage incoming calls;
  • Receive and interact with incoming visitors;
  • Liaise with internal staff at all levels;
  • Manage office supplies, ordering new supplies as needed;
  • Excellent Customer Service; Build sustainable relationships and trust with customer accounts through open and interactive communication;
  • Provide accurate, valid and complete information to customers;
  • Follow communication procedures, guidelines and policies;
  • Handling policy issuance, endorsements, cancellations and renewals;
  • Process customer accounts and file documents;
  • Any other assigned duties.

Qualification Requirements:

–            Must have a minimum of 2 years relevant working experience

–            Proven customer support experience or experience as a client service representative

–            Customer orientation and ability to adapt/respond to different types of characters

–            Ability to multi-task, prioritize, and manage time effectively

–            Must be able to work with very less supervision

–            Excellent communication and presentation skills

–            Must be highly organized

–            Be strongly compliant in PC software

–            In Minimum, must have an Associate’s Degree with a GPA of 3.2 and above.

–            Must have Grade 1 or 2 in CXC English

–            Bi-lingual in English and Spanish is a plus

BVIslanders or Belongers preferred.  Previous experience in a similar role is a plus. Please send resumé to Human Resources Officer, P.O. Box 3448, Road Town, Tortola, VG1110, British Virgin Islands or hr@nagicobvi.com. Only suitable applications will be acknowledged.

Closing date August 13, 2021